Privacy Policy - E-Ink

1. Introduction

Welcome to E-Ink ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

Account information (email address, username, password)
Payment information (processed securely through third-party payment processors)
Files you upload for conversion (temporarily stored during processing)
Communication data when you contact us

2.2 Automatically Collected Information

Device information (browser type, operating system)
Usage data (pages visited, features used, time spent)
IP address and general location information
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services
To process file conversions and deliver converted files
To manage your account and subscription
To process payments and prevent fraud
To send service-related notifications
To improve our services and develop new features
To provide customer support
To comply with legal obligations

4. File Storage and Security

Temporary Storage: Files you upload for conversion are temporarily stored on our servers only for the duration necessary to complete the conversion process. We automatically delete these files within 24 hours of upload.

Security Measures: We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls.

5. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in operating our services (payment processors, hosting providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

7. Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Data portability
Withdraw consent

To exercise these rights, please contact us at selenium39@foxmail.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Uploaded files are automatically deleted within 24 hours.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: selenium39@foxmail.com